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What is White theme?
The White theme is the name for one of LiveAgent’s agent panel themes. Its ancestor is the original grey theme, which was used to develop a new, white alternative. The design of the white theme is cleaner, however, some customers still prefer using the grey theme. Currently, all new LiveAgent accounts are set with the White theme by default, however, you can change the default theme in Configurations.
Also, Agents can set a theme that they prefer.
Frequently Asked Questions
How can I change the theme in LiveAgent?
The LiveAgent panel theme can be changed in Configurations. All brand new accounts are set with the white theme defaultly, but you can easily change it.
What are the differences between themes in LiveAgent?
You can choose from three predefined themes: classic, minimalist and montana. You can add your own logo, titles, tracking codes, header and footer, as well as customize buttons, colors.
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Expert’s note
Expert’s noteUsing the White theme in LiveAgent provides a clean and professional look, enhancing the customer experience. Consider changing the default theme in Configurations.
iPlan LiveAgent is a customer service software provider that emphasizes effective communication in call centers. It offers features, integrations, and software tools to improve customer service, retention, and communication. Recommended VoIP providers and the benefits of using ticketing systems are highlighted. The website is easy to navigate, and customer support is available. However, the service is limited to the United States. Pricing is based on subscription plans with additional features available for a fee. Customer reviews point out issues with subscriptions and billing processes.
