Looking for a Gorgias alternative?

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Fed up with your help desk software?

Looking to get more social and sell more with your customer service with the right customer service software? Gorgias is great but have you tried LiveAgent yet?

Increase customer satisfaction with software that won’t let you down. Get more from your ticketing software, live chat or knowledgebase with LiveAgent. Take advantage of plenty of features and integrations, such as Shopify, social media like Instagram, Facebook Messenger or Twitter. Keep reading and find out why we’re the right omnichannel software solution for your help desk.

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3 reasons why LiveAgent is the best Gorgias alternative

Find out what are the benefits of using LiveAgent

Increase in ROI

Building better customer relationships leads to better customer base and increased income.

Save time and money

Features such as analytics, intuitive management system and ticketing system help you better manage your resources.

Better workflow

Use tools such as social media, great ticketing system, knowledgebase and more for better workflow and more reliable omnichannel customer support.

Gorgias vs LiveAgent at a glance

Feature	LiveAgent	Gorgias
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	✅Yes
Twitter	✅Yes	❌No
Instagram	✅Yes	✅Yes
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

We’re quite serious about it. We have worked hard to perfect our live chat widget and it was worth it. Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.

Now you can have a truly fast help desk live chat. Use LiveAgent’s live chat to provide super fast and reliable customer experience, whether you’re using Shopify or even when you’re running your own store individually. Live chat can easily turn the tables and turn a website visitor into a paying customer.

I want to try the super fast live chat

LiveAgent Live Chat Demo | Live Agent02:16

Live AgentMay 7, 2020

See our live chat in action

It’s better to see what an alternative customer service software can do. Have a look at our live chat in action and decide if it’s the right choice for your help desk.

Feel free to have a look at our channel, we have videos about our help desk tools and features, such as call center feature, IVR and more coming soon.

Customer support software and great customer experience

Customer support software company should lead by example and provide the best customer support. A good help desk uses a customer service software that provides great customer experience.

That’s why we provide our customers with 24/7 customer support. Just pick your channel, whether it’s a phone call, social media message or knowledge base, we are there for you.

I want to become a happy customer

Here's what great customer experience looks like

LiveAgent vs. Gorgias review comparison

Correct as of 16/9/2020

Try it out for free today

Switch from Gorgias to our customer service software and try out our advanced features such as knowledge base, call center, social media or Shopify integrations.

Get a free 14-day trial with no strings attached and no credit card info required. We want to prove to you that we are the right customer service software for your business. Improve your customer experience with LiveAgent today

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Want to compare us to different customer service software?

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

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