Directories
Google Maps Help Desk Contacts

Google Maps Help Desk Contacts

Find the customer support contact details for Google Maps, including email and social media support options, knowledge base, and community forum for self-service support. Learn about common problems and solutions, such as how to download maps for offline use or add reviews and ratings. Contact forms are also available for personalized assistance.

Business Type:

Technologies:

Customer Service Contacts SLAs & Agreements Legal Contacts Other Links Location FAQ

It looks like you’re trying to reach Google Maps’s customer service team. Unfortunately, we’re not associated with Google Maps’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Google Maps’s website and found the following customer support contact details. Please get in contact with Google Maps’s representatives by reaching out to them directly using the contact information below.

Google Maps Customer Service Contacts

Google Maps Email Support

N/A

Google Maps Live Chat Support

N/A

Google Maps Call Center Support

N/A

Google Maps Knowledge Base

https://support.google.com/maps/#topic=3092425

Google Maps Forum

N/A

SLAs & Agreements

Email SLA

Google Maps support agents usually replies to email within 3 Days .

Live Chat SLA

Google Maps live agents usually pick up chats within 3 Days .

Call Center SLA

Google Maps call representatives usually pick up calls within 2 Days .

Forum SLA

N/A

Legal Contacts

Google Maps Terms & Conditions

N/A

Google Maps Privacy Policy

N/A

Google Maps Security Policy

N/A

Location

Google Maps Customer Support

What is Google Maps?

Google Maps is a web-based mapping service that was launched on February 8, 2005. It was developed by a team of engineers led by Lars Rasmussen and Jens Rasmussen, who were also co-founders of the mapping software company, Where 2 Technologies. In 2004, Google acquired Where 2 Technologies and integrated its mapping technology into Google’s suite of products, which led to the creation of Google Maps.

With Google Maps, users can search for businesses, addresses, and places of interest, and get directions and estimated travel times to their destination. Users can also view maps and satellite imagery, and explore different locations around the world. Google Maps provides detailed information about businesses, such as their hours of operation, phone numbers, and user reviews and ratings.

Google Maps is available as a free web application accessible from any desktop or mobile device. It’s also integrated into other Google products, such as Google Search and Google Earth. Google Maps has become one of the most widely used and popular mapping services in the world, and it has revolutionized the way people navigate and explore their surroundings.

Google Maps customer support channels

Google maps can be reached via email or leaving a note on one of their social media sites or contact them .Alternatively you can access their information from the channels below

Support Portal: https://support.google.com/maps/?hl=en#topic=3092425
Contact Form: https://support.google.com/maps/contactflow
Knowledge Base: https://support.google.com/maps/#topic=3092425
Community Forum: https://support.google.com/maps/community
Twitter: https://www.twitter.com/gmapsplatform
LinkedIn: https://www.linkedin.com/company/google
Facebook: https://www.facebook.com/GoogleMaps/
Instagram: https://www.instagram.com/googlemaps/

How do I contact Google Maps?

Google Maps is one of the most popular mapping services in the world, used by millions of people every day to navigate and explore their surroundings. To ensure users have the best possible experience, Google Maps offers several customer support channels to assist users with any issues they may encounter while using the service.

One of the most comprehensive customer support channels provided by Google Maps is the Help Center in support portal. The Help Center is a comprehensive online resource that provides answers to frequently asked questions and detailed tutorials that address common issues. Users can search for articles related to their problem and explore the Help Center in multiple languages. This is an excellent option for users who prefer a self-service approach and want to quickly find solutions to their problems.

For users who require more personalized assistance, Google Maps provides a Contact Form. This form allows users to describe their problem in detail and attach screenshots if necessary. The support team will then respond to their inquiry as soon as possible. This is a great option for users who need more personalized assistance and want to speak directly with a support representative. The Google Maps Community Forum is another interactive platform where users can post their questions and receive help from other users or Google Maps experts. This community driven support channel is an excellent resource for users who want to share their experiences with others and find solutions to their problems. Users can also browse through previously asked questions to find solutions to common issues.

Google Maps also provides a Feedback Form that allows users to submit their questions and issues directly to the Google Maps support team. Users can describe their problem and attach screenshots if necessary, and the support team will respond to their inquiry. This is a great option for users who want to ensure their feedback is directly communicated to the support team. Finally, Google Maps is active on several social media platforms, including Twitter, Facebook, LinkedIn, and Instagram. Users can reach out to Google Maps for help through these platforms, making it easy to connect with the support team and get assistance quickly.

Common problems and solutions

Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.

How do i download maps in my phone?

To save an area from Google Maps to your phone or tablet for offline use:

Open the Google Maps app on your Android or iOS device.
Connect to the internet and sign in to Google Maps.
Search for the area you want to save.
Tap the name or address of the place at the bottom of the screen. On Android, tap “Download” then “Download”. On iOS, tap “More” then “Download offline map”.
To save the map to an SD card (Android only), insert the SD card, open the Google Maps app, tap your profile picture or initial, tap “Offline maps”, tap the settings icon in the top right, and tap “Device” or “SD card” under “Storage preferences”.

Note: You may be unable to download offline maps in some countries or regions due to contractual limitations, language support, address formats, or other reasons.

How do I improve my location accuracy?

To help fix problems with Google Maps finding your location, you can try the following:

On a computer, grant Maps location permission in your browser and turn on Location Services for your browser
On Android, use high accuracy mode and turn on location services
On iPhone or iPad, turn on location services for Google Maps

If the GPS location of your blue dot on the map is still inaccurate or missing, you may need to check for updates for your device’s operating system or try restarting your device. If the problem persists, you can try contacting Google Maps support for further assistance.

How do I add, edit, or delete Google Maps reviews & ratings?

You can leave reviews and ratings for places you visit on Google Maps.

You can also add info or post photo updates about the place, such as if it’s quiet and romantic or if it’s under renovation.
To add a review or rating:

Open the Google Maps app on your device
Search for a place
Tap the place’s name or address,
Tap the “Reviews tab”, and tap the stars to rate the place and write a review.

To edit or delete your review:

Go to “Your Contributions” in the app’s menu and select “Reviews”
In the top right of the review you want to edit or delete, tap “More”, and select “Edit Review” or “Delete Review”

Make sure to follow the content policy when adding a review or rating.

Frequently Asked Questions

What is Google Maps?
Google Maps is a software & internet service company. Google Maps is a web mapping service developed by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation.
What kind of support does Google Maps offer?
Customer service team of Google Maps offers the following support channels: social media support and self-service support.
How do I contact Google Maps ?
You can contact the Google Maps support team by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Google Maps' email address?
Google Maps doesn’t have email support.
Does Google Maps have live chat?
No, Google Maps doesn't have live chat support.
How do I speak to someone at Google Maps?
Google Maps doesn't have telephone customer support.

Back to Directory Create account for FREE

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Decline Accept

Start Free Trial x

Google Maps Help Desk Contacts