Call Masking – What It Is, Benefits & Use Cases

have you ever wondered how businesses
keep their phone numbers private when
contacting you welcome to the world of
call masking
call masking is a void feature that
enables users to place calls using a
selected business number and Company
caller ID rather than their personal
number
how does it work simple
when you make a call the VoIP provider
switches the caller ID to a virtual
number and connects the call both
parties only see the virtual number the
call masking feature is available in two
formats one is a phone system feature
and the other is an API most voipfone
systems include call masking as a
built-in feature when an account owns
multiple business phone numbers users
select which number to display on an
outbound call on the other hand many
software applications such as ride
sharing or food delivery apps use call
masking to protect all users identities
during communication when one user calls
another through ride sharing app the
call masking API connects the callers
through an app-owned virtual number but
why use call masking first establishes a
local presence your business can appear
local to customers anywhere in the world
it also unifies business identity no
matter where your team is they present a
consistent business image it also
protects user information whether you're
using a business or a personal device to
make or receive business calls your
actual number remains private
call masking also enhances team
collaboration multiple users can share a
single business number ensuring seamless
communication as for who uses call
masking Rideshare services like uber
delivery apps like doordash call centers
customer support and even e-commerce
platforms serve as primary examples
looking for providers top names include
nextiva dialpad RingCentral 8x8 and
Cloud talk
in world where privacy and
professionalism matter call masking is
the key protect unify enhance your
business Communications today for more
details visit the link in the
description box below you can also check
out our videos about white numbers and
soft phones on the end screen of this
video
if you found this video informative give
it a like smash that subscribe button
and hit the notification Bell below to
keep up with our journey to simplify the
VoIP world
till next time this is Nate get what
[Music]
[Applause]
[Music]
thank you
[Music]