How to add live chat to BigCommerce store

How to add live chat to BigCommerce store | www.liveagent.com | Live Agent00:36

Live AgentMay 2, 2014

How to add live chat to BigCommerce store | www.liveagent.com

Topics

• Adding Live Chat to BigCommerce Store Website
• Creating Live Chat Button with HTML Code
• Inserting Live Chat Button Code in BigCommerce Store Manager

Video summary

In this video tutorial, the speaker explains how to add live chat by Live Agent to your BigCommerce store website. The first step is to create a live chat button and copy its HTML code to clipboard. Then, in your BigCommerce store manager, go to design and edit HTML or CSS. When this code appears, insert the live chat button code right above the body line. Save the changes, close the tab and view your store. By following these steps, you can provide awesome customer support with live chat by Live Agent.

Improving Customer Support with Live Chat Integration

Adding live chat to your BigCommerce Store Website has numerous benefits. By providing prompt and personalized support to customers on your website, you can improve their experience and generate more leads for your business. One of the main benefits of live chat is that customers can receive help in real-time, leading to faster resolution times. Live chat allows businesses to handle multiple chats simultaneously, increasing the volume of support tickets that they can handle in a given time. Using LiveAgent, businesses can set up live chats with ease by selecting and customizing suitable chat buttons and installing the HTML code provided by LiveAgent into their BigCommerce Store Manager. The video shows you the whole process of adding a live chat onto your website in a few steps.

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