Videos
How to add live chat to 3dcart store

How to add live chat to 3dcart store

Learn how to add live chat to your 3dcart store for real-time customer service and increased sales. This tutorial covers creating a chat button, adding the HTML code, and customizing the chat interface using LiveAgent.

Categories:

LiveAgent

How to add live chat to 3dcart store | www.liveagent.com | Live Agent00:47

Live AgentMay 2, 2014

How to add live chat to 3dcart store | www.liveagent.com

Topics

Adding live chat to 3d cart store
Creating chat button and HTML code
Benefits of real-time customer service

Video summary

This video tutorial shows how to add live chat and live agents to your 3d cart store, which helps in providing real-time customer service and increasing sales. The tutorial starts with creating a chat button and copying its link. Then, the video shows how to paste the 'live chat' HTML code above the body line in frame.html file. Finally, viewers are encouraged to start using the live chat button for better customer service and increased sales.

Video transcript

hello everybody in this video tutorial i
will show you how to add live agents
live chat on your 3d cart store
first of all you have to create a chat
button
copy its link to clipboard then go to
your 3d cart store manager settings
choose design themes and styles
click on edit template in frame.html
now scroll to the end of the code and
paste the live chat html code right
above the body line
don't forget to save changes
then click on view store and your live
chat button is ready
now you are ready to start increasing
sales by providing real-time customer
service
you

Show full video transcript

Hide full video transcript

Enhancing Customer Support with Live Chat Integration

Integrating live chat into your 3dcart store is an excellent way to streamline communication with your customers and enhance their overall experience. This feature is a tool that empowers your business to tackle customer queries in real-time, which leads to increased customer satisfaction. Live chat allows customers to message a representative about their concerns while on the website and receive quick replies. It is also more personalized compared to email support, as it enables direct communication between the customer and customer support agent. Integrating live chat into your 3dcart store grants you the ability to convert customer inquiries to satisfied customers. The feature is easy to set up via the HTML code offered by LiveAgent. As part of the setup process, you can customize the chat buttons to match your website’s design. The chat interface can also be managed from the LiveAgent application, giving you total control over the chat’s appearance and functionality.

Back to Videos Create account for FREE

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

News

Customer support is evolving with AI leading the charge. LiveAgent updates bring fixes, improvements, and new features to enhance the user experience.