Learn how to create customizable chat buttons in LiveAgent, a customer service software offering integrations and 24/7 support. Personalize your chat button with various styles and reduce support costs while improving customer satisfaction. Sales contacts and social media subscription are also available for updates and discounts.
Chat buttons are an essential feature that enable businesses to provide real-time communication and support to their customers. Chat buttons are a simple yet powerful tool that allows customers to initiate a chat session with a customer support agent by clicking on a button located on the website. Creating and setting up chat buttons in LiveAgent is a user-friendly process, allowing you to customize the button’s color, placement, and text. With this level of customization, businesses can match the chat button’s design with their website’s branding. You can set up and configure both online, and offline chat buttons. The difference is that the online chat button appears when the agents are online and available to answer inquiries. The offline chat button appears when the team is offline, prompting customers to leave a message and receive a response via email or other communication channel. This video tutorial will guide you and show you how to create, and set up chat buttons from scratch, highlighting how to customize the color, text, and placement of the buttons.
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