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Slack Integration with LiveAgent

Slack Integration with LiveAgent

Integrate Slack with LiveAgent and improve your team's productivity. Get real-time notifications of new tickets, chat messages, and agent replies directly in your Slack channels. Enjoy seamless communication and collaboration with the power of both tools.

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LiveAgent Integrations

Slack Integration with LiveAgent | www.liveagent.com | Live Agent00:46

Live AgentSeptember 13, 2016

Slack Integration with LiveAgent | www.liveagent.com

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Streamline Support with Slack Integration in LiveAgent

Slack is a popular team communication tool for businesses, designed to streamline internal communication, make collaboration more efficient, and increase productivity. Businesses use Slack because it offers a centralized platform for messaging, file sharing, and task management across teams. It is enabling them to work together more closely and efficiently. LiveAgent’s Slack integration plugin automatically sends notifications to a selected Slack channel for new, open, and closed tickets. This ensures a prompt response to customer inquiries, enables agents to monitor tickets from one central location, and helps maintain the flow of information between teams. This video tutorial provides detailed guidance on the integration process, highlighting each step involved in the process which makes it easier for customers to navigate the process, and reducing the chances of error.

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Slack notifications

Improve communication and efficiency with LiveAgent's Slack integration. Receive alerts for new tickets and updates on your rules setup directly in Slack. Customize notifications and never miss a customer inquiry. Try it for free!

Calls in LiveAgent

LiveAgent offers comprehensive customer service software, including VoIP phone systems and self-service software. It provides demos, an affiliate program, and a free trial to improve customer service, with over 175 features and language support.

LiveAgent's free live chat software enables you to engage with and effectively convert website visitors into customers. Utilize the fastest chat widget.

Need a free live chat software?

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Slack

Integrate Slack with LiveAgent for automatic notifications on new and changed ticket statuses. Improve team collaboration and customer support. Access customer support team and self-service support.