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LiveAgent is committed to privacy, security, compliance, and transparency. This approach includes supporting our customer’s compliance with EU data protection requirements, including those set out in the General Data Protection Regulation (“GDPR”), which becomes enforceable on May 25, 2018.
Read more about LiveAgent’s GDPR Compliance.
Service desk software for a better customer experience
LiveAgent service desk software is rated highly by reviewers as the number one choice for service desks. It offers a mobile app for Android and iOS, allowing staff to interact with customers through various channels. The software also provides full multilingual support for over 40 languages, allowing staff to communicate with customers in their native language. LiveAgent is designed to simplify workflows and improve customer relationships by providing key tools for managing customer interactions.
The text discusses the importance of effective communication in marketing and the impact it has on consumer behavior and brand success. It emphasizes the need for clear and consistent messaging across all marketing channels and platforms in order to build trust and engagement with the target audience. The text also highlights the role of storytelling in creating emotional connections with consumers and driving brand loyalty. Overall, it stresses the significance of strategic communication in achieving marketing objectives and building strong brand identity.
LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.
