Looking for a Pure Chat alternative?

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Fed up with your help desk software?

Would you like more than just a live chat for your customer support? LiveAgent’s website chat system is the right choice for your business.

Give your customers more options when it comes to contacting your business. LiveAgent offers email support, live chat, social media, call center and a knowledge base. That way you can truly cover all communication channels. A reliable ticket system organizes your communication logically so you can focus on the important – helping your customers.

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3 reasons why companies switch to LiveAgent

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

With more than 175 help desk features, providing support will be a piece of cake.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Pure Chat vs LiveAgent at a glance

Feature	LiveAgent	Pure Chat
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

A powerful Pure Chat alternative

Live chat is just the beginning of a successful help desk software like LiveAgent. Cover a variety of communication channels easily with a reliable ticket system. A ticket system tracks everything and turns your communication into tickets so you won’t miss anything.

Besides all of the useful tools like email, live chat, social media, call center and knowledge base, LiveAgent also has more than 175 features and over 40 integrations.

The fastest live chat

Live chat is a great tool for providing customer support quickly and efficiently. Therefore you live chat widget should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speed at 2.5 seconds. Reach and answer your customers with lightning speed!

Get more for less

Yes, you can get everything we’ve mentioned for less than you think. LiveAgent offers three great paid plans packed with useful tools, features and integrations to help your help desk. Great customer support does not have to ruin your budget.

See our pricing plans to find out more!

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See why companies switch to LiveAgent

Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Compare us with other chat solutions

Curious to see how we measure up to other popular chat solutions? Check out our comparison pages and discover all that we have to offer.

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