The WYSIWYG editor gives you the ability to enter and format your content while working in a “What You See Is What You Get” view of the content. By using the implemented WYSIWYG editor, you can easily edit and style the content of your emails, email templates, and knowledge base articles.
This editor lets you format text in bold or italics, create numbered lists, drop in images, paste tables, and embed links. The WYSIWYG editor makes your customer support ticketing solution much more accessible and easy to work with, even for the less tech-savvy agents.
The WYSIWYG editor is very simple to use and will help you make the most out of your ticketing system.
Create stunning templates and articles
Use our WYSIWYG editor to create stunning email templates and knowledge base articles. Try it today. No credit card required.
Leverage FAQ software to optimize your customer self-service experience
Create differentiated content for customers and agents by using LiveAgent's knowledge base tools. Set up multiple knowledge bases and FAQs, enable a search widget with smart suggestions, and enhance agent productivity. FAQs are a powerful tool for customer support strategy, reducing repetitive questions, increasing customer satisfaction, and improving agent efficiency. LiveAgent offers various pricing plans to suit different business needs.