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Fed up with your help desk software?

Switch to a different help desk software and improve your customer service.

LiveAgent is the ultimate customer support solution for your business. Provide support via multiple channels and accounts. Provide help with the best tools and ease your workflow with a great ticket system.

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14 or 30 days free trial No Credit Card required

3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Vocalcom vs LiveAgent at a glance

Feature	LiveAgent	Vocalcom
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	✅Yes
Viber	✅Yes	✅Yes
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Powerful Vocalcom alternative

Switch to a powerful help desk software that can do it all.

LiveAgent takes your customer support service to the next level. Provide support via email, live chat, social media, knowledge base and call center easily. Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is right there and sorted, as it should be.

Switching to a different software doesn’t mean you have to lose social media support.

LiveAgent offers plenty of social media features, such as Facebook, Viber, Instagram, Twitter and WhatsApp integration. You can keep providing support through channels preferred by your customers.

Fastest live chat

Live chat is one of the best tools you can use to provide customer support. It needs to be reliable, always available and as fast possible.

LiveAgent has the fastest live chat available on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what your customers are typing even before they hit send. You can prepare your answers in advance.

See why companies switch to LiveAgent

Ready to pay less for better tools?

Great software doesn’t have to be that expensive. LiveAgent offers you three great paid plans that are packed with tools, features and integrations and won’t ruin your budget.

Keep the tools you need and don’t overpay. Have a look at our plans and pick the one that fits you the best.

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Save more with LiveAgent

Comparing different software? Have a look

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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LiveAgent’s new AI-powered email ticketing reply suggestions are a game changer for the customer service game. Learn more about this new feature in our article.

Introducing LiveAgent’s new AI-powered feature in the works

LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.

Take care of your billing, invoices, payment authorization and much more with billing tools and integrations for LiveAgent.

Billing management

LiveAgent offers a range of customer service software solutions, including self-service and inbound call center software. They also provide tools for complaint management, email management, and help desk support. LiveAgent has multiple integrations and pricing options available, including a free trial. The company places a strong emphasis on customer support, with multiple channels available for contact. They also use cookies to personalize the user experience on their website.

Process Street

LiveAgent is a customer service software with affordable pricing and a 14-day free trial. It integrates well with Microsoft Exchange Server and offers various tools for managing content and integrating with popular CMS systems. It also provides free and paid options for live chat software and integrates with other telecommunications and technology service providers. Overall, it is a reliable and efficient choice for businesses looking to improve customer relationships and communication.

Live chat software

Live chat software is essential for businesses looking to improve customer communication. Options like LiveAgent, Front, and tawk.to offer customizable and affordable solutions with various features to meet different business needs. It's crucial to choose a software that provides reliable customer support and the ability to scale up or down based on business growth. Integrations and collaboration options are also important factors to consider when selecting the best live chat software for a company.

Auto dialer

Auto dialer technology revolutionizes call centers by automating outbound calls, increasing efficiency and productivity. LiveAgent offers this feature and other call center solutions. Try it for free and improve your call flow management.