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Black Friday is finally here!!

The holidays are upon us once again. Save 75% on any plan for three months. Enhance customer engagement, increase engagement, and optimize workflow. Get the most out of your help desk and live chat software by investing in the best. Offer is only available for new accounts. Valid until 15.12.2023.

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What is Black Friday?

In November, Black Friday is the start of the holiday shopping season when businesses launch promotional offers and significant price reductions to draw in customers. Although it traditionally takes place after Thanksgiving day, it has evolved into a month-long shopping season.

Before the surge of online shopping, Black Friday used to be a day when consumers waited in line overnight in front of brick and mortar stores. Nowadays, according to most statistics, most Black Friday shopping occurs online.

Why is customer service important during and after Black Friday?

Black Friday and Cyber Monday sales are two of the busiest online events of the year. According to studies, websites receive 63% more online traffic on their websites during the holiday season. Excellent customer service during the holidays potentially leads to sales the year after, as shoppers return to retailers they’ve had good experiences with. Customer service software can make or break your deal, so use customer support to create an impact.

Extra Traffic

The sheer volume of interest in Black Friday leads many customers to seek out deals.

With so many people shopping online now, retailers now have a huge opportunity as more and more people are looking to purchase goods online.

New Customers

Black Friday provides retailers with a unique opportunity to acquire new customers during a key season. In the holiday season, retailers may be able to drive repeat sales if their customers are satisfied with the products and service they receive.

More sales opportunities

Since visitors’ intent to purchase increases during Black Friday weekend, those who have already saved can sometimes buy full-price items. Besides discount items, this is a great opportunity to cross-sell full-priced items in email marketing campaigns.

Tips on how to survive Black Friday

Choose the right software

The right help desk ticketing system makes it simple to provide excellent customer service. It improves the company’s communication with customers, which is critical to the success of any business. With the right customer support software like LiveAgent, your company increases productivity, enhances customer interactions, builds brand identity, which leads to increased sales.

Prepare resources to handle situations faster

The best way to ensure your customer service teams are prepared is to have resources available on-demand that they can turn to as needed. Providing your customer service staff with resource libraries and knowledge bases can increase their productivity and help them resolve questions more quickly.

Optimize your SEO

Due to Black Friday, November is the peak month on the calendar for online sales. During these weeks, there will be more customer conversations about your brand. You will need a strong page to attract and engage customers.

Prepare email lists for cart abandonment

Shoppers abandon their carts all the time for various reasons, but having the right tools to remind them of their purchase can recover online sales at a solid rate. Cart abandonment emails and SMS retargeting strategies are a great way to position your strategy prior to Black Friday.

Best Black Friday Deals

LiveAgent

LiveAgent

LiveAgent is a cutting-edge, all-in-one customer support platform that redefines the standards of seamless communication and efficient issue resolution. With its robust suite of features, LiveAgent empowers businesses to deliver unparalleled customer service across multiple channels from a single, unified dashboard. This platform integrates live chat, email, social media, and voice support into a single interface, streamlining communication workflows and eliminating the necessity for multiple tools.

LiveAgent’s intuitive ticketing system ensures that customer queries are organized, prioritized, and resolved promptly. Its real-time communication capabilities enhance efficiency by handling routine tasks, allowing support teams to focus on more complex issues. Furthermore, LiveAgent’s commitment to providing insightful analytics and reporting tools empowers businesses to optimize processes and elevate the overall quality of customer service.

Designed to scale alongside businesses, LiveAgent is suitable for startups and enterprises alike, making it a comprehensive solution for transforming customer interactions into meaningful conversations in the digital age.

Deal: 75% off any paid plan for 3 months for all new accounts
Promo code: BLACKFRIDAY75
Valid: 15 November – 15 December
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Post Affiliate Pro

Post Affiliate Pro is a user-friendly and comprehensive affiliate marketing software that helps businesses manage and optimize their affiliate programs. It offers advanced tracking for clicks, leads, and sales, with automated commission management for different structures. The platform is multilingual and multi-currency, making it ideal for global operations.

With Post Affiliate Pro, businesses can create a customized affiliate portal where affiliates can access marketing materials and track their performance. Real-time reporting and analytics provide valuable insights for decision-making. Seamless integration with e-commerce platforms and CRMs ensures smooth connectivity.

Post Affiliate Pro, designed for scalability with business growth, provides dedicated customer support, making it a valuable solution for companies seeking to drive customer acquisition and increase revenue through affiliate marketing.

Deal: 75% off any paid plan for 3 months for all new accounts
Promo code: BLACKFRIDAY75
Valid:15 November – 15 December
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Newoldstamp

Newoldstamp is the leading email signature management platform that empowers to effortlessly design and implement brand-consistent signatures across the entire organization.

Offer: 25% off on any plan (recurring discount for all next payments)
Promo code: BF2023NOS
Valid: 20 November – 30 November 2023
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MySignature

MySignature is an all-in-one email signature and email tracking platform. It allows you to easily create professional email signatures and make your business emails stand out from the crowd.

Deal: 50% off for the first payment for all yearly plans
Promo code: BF2023MS
Valid: 20 November – 30 November 2023
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PDF Reader Pro

With powerful features and a user-friendly interface, PDF Reader Pro is the go-to choice for professionals and individuals alike. PDF Reader Pro provides all the PDF Tools you need. For example, edit PDF, convert PDF to Office and others, organize pages, annotate, OCR, digital signature, etc., which proved to be an affordable Adobe alternative!

Deal: 55% off PDF Reader Pro and Filmage Screen
Valid: 16 November – 24 November
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Jotform

Jotform is a versatile and user-friendly automation solution that empowers individuals and organizations to create, customize and manage forms for a wide range of purposes. With its intuitive interface and extensive feature set, Jotform has become a trusted solution by over 20 million users worldwide, simplifying the way businesses and individuals interact with their audiences.

Deal: Get 50% off your Jotform annual plan upgrades during Black Friday
Valid: 13 November – 27 November
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Sender

Sender is an all-in-one marketing platform that helps you combine the power of email and SMS marketing automation for a robust omnichannel experience. With its drag-and-drop email builder and responsive templates, you can craft your newsletters in minutes. The platform offers advanced segmentation so you can group customers accordingly and send them personalized messages to boost engagement.

Deal: 20% off all plans
Promo code: PARTNER20
Valid: 9 November – 27 November
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Linkhouse

Linkhouse – a content marketing and link-building platform that saves thousands of hours of work each month for specialists dealing with content publication. With a database covering nearly 70,000 websites from Poland and dozens of other countries, it offers the largest selection on the market. For 9 years, it has been helping companies of all sizes, from SMEs to leaders of the Polish e-commerce market.

Deal: Up to 60% off selected guest posts and links insertions – view all special offers in the Linkhouse Marketplace by clicking on the special Black Friday & Cyber Monday button.
Valid: 13 November – 27 November
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Cheqmark

Cheqmark, an ultimate free checklist maker tool, has been designed to elevate daily routines and revolutionize your approach to productivity. Craft your own checklists, save them to your personal collection, download them in a PDF format, and even bring them to life by printing them out.

Deal: Premium Features with 40% OFF on a yearly plan
Promo code: BF2023CQM
Valid: 10 November – 5 December 2023
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ContentStudio

ContentStudio is a powerful social media management tool that can help businesses of all sizes save time and manage their social media presence more effectively. It offers a comprehensive suite of features, including content discovery and curation, social media scheduling and publishing, analytics and reporting, AI-powered writing tools, collaboration tools, and customer support.

Deal: 67% Off Agency Max Plan | 30% Off All Regular Plans
Valid: 9 November – 9 December 2023
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Narrato

Introducing Narrato – your all-in-one AI content creation and marketing sanctuary! With cutting-edge AI tools, crafting exceptional content is effortless. Narrato goes beyond typical AI content generation, offering a complete workspace for brainstorming, creating, collaborating, and publishing. Experience a remarkable 5-10 times faster content production, saving invaluable resources and time. Say goodbye to content creation woes and embrace effortless excellence with Narrato.

Deal: 30% off for your first year on Narrato Workspace
Promo code: BFCM23NRT
Valid: 19 November – 3 December 2023
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OSI Affiliate

With OSI Affiliate Software, all your customers become your most loyal brand advocates, promoting your business for a worthwhile incentive. You’ll save valuable time and convert the right customers at scale.

Deal: 20% off of OSI Affiliate Software
Valid: 13 November – 1 December 2023
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Cloudways

Streamlined cloud hosting platform for easy website and app management. One-click deployments, server customization, and real-time monitoring ensure seamless performance across top cloud providers.

Deal: 40% OFF for 4 Months on all hosting plans + Upto 40 Free Migrations
Promo code: BFCM4040
Valid: 14 November – 1 December 2023
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