Looking for a Channels alternative?

Discover why LiveAgent is the best Channels alternative on the market.

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Fed up with your help desk software?

Give your customer support desk more than just a call center with LiveAgent. Connect with your customers via email, live chat, social media and provide them information with our knowledge base.

Switching is simple and pricing is affordable.

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Your call center surrounded by different customer channels.
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Channels vs LiveAgent at a glance

Feature	LiveAgent	Channels
Ticketing	✅Yes	❌No
Live Chat	✅Yes	❌No
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Channels alternative

Go beyond phone calls with LiveAgent and provide your customers with multiple means of communication. Email, live chat, social media like Facebook, Twitter and Instagram, call center and knowledge base are the tools you need to enrich your help desk and give your customers more convenience.

All of this is for a reasonable price, so you won’t overpay. LiveAgent offers three great pricing plans which won’t ruin your budget.

LiveAgent has the fastest live chat widget available on the market, with chat displayed speeds at 2.5 seconds. You can’t get anything faster than that. A fast chat widget allows your customers to reach you quickly straight from your website.

Turn your website visitors into paying customers and increase the engagement.

We have got something for everyone

Every business deserves better customer service

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Reliable call center

Besides other means of communication, you can still provide your customers with phone support. The setup is done and ready within minutes and you can connect via browser, phone or any other equipment your prefer.

There is no need for 3rd party providers, LiveAgent takes care of everything for you.

Ready to improve your service?

Get more and give more! Have a look at our great pricing plans and decide for yourself.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

See why companies made a switch to LiveAgent

Compare LiveAgent with different call center software

Curious to see how we measure up to other popular call center solutions? Check out our comparison pages and discover all that we have to offer.

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