What are Search Widgets? (+Free Trial)

Search widgets

Add the Search Widget to your website and enable visitors to search for articles, forums, and suggestion boards directly from your platform. Customize the design to match your brand and improve user experience. Multiple search widgets can be created for specific categories. Reward your hardest-working agents with gamification. Try it free for 14 days.

Adding the Search Widget into your website enables your visitors to search in your articles, forums, and suggestion boards directly from your website. While typing into the Search widget it shows suggestions of articles in real time.

Once the search results appear, visitors can click on them and the appropriate content will be shown in the Customer portal. You can have multiple search widgets that search only in some categories of the Customer portal.

Search widgets feature in Customer portal software - LiveAgent

Search widget design

To customize your knowledge base online platform, you can define:

Title text
Search box hint text
Border color
Content color

Haven’t found the right style for your Search widget? Don’t worry, you can create a custom one by writing your own HTML code.

Reward your hardest-working agents

Turn on gamification and make customer service fun! Reward your best agents with fun badges and rewards. Try it today. No credit card required.

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Knowledgebase resources

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