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Português Fully scalable, adaptable & customizable to your needs.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Help desk software for agencies
Capture your client’s attention by dramatically reducing their operational tasks with LiveAgent, the most reviewed and #1 rated help desk software for SMBs in 2019. Stay closer to your business customers and help them grow faster with LiveAgent.
Scale-up without problems
Marketing, HR or web development agencies are usually the ones that are spread around the internet the most. Therefore it’s very easy to calculate ROI from streamlined customer service software solution. LiveAgent is heavily used by agencies for their own business development, making it very easy and quick to answer proposal request. They are also using it for their clients and from our experience, they are happy with how quick can LiveAgent be implemented.
Utilize live chat
Live chat was often considered to be only for big companies with a lot of requests. Not anymore. We are living in the era where everyone is demanding answers straight away and that’s where implementing live chat software can make your company successful.
Merge your points of contact
Raise your hand if you like Gmail. Huh, all hands up? Well, make some space for universal inbox by LiveAgent and discover the power of centralized hub for your communication. Everything is sorted neatly by priority with its own ID and additional customer details. So, who likes universal inbox?
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your agency benefit from implementing LiveAgent?
Organize customer queries
Keep your universal inbox organized by automatically routing customer queries to appropriate departments and agents.
Save time and money
Save time and money by minimizing the number of tools you use to provide excellent customer service.
Keep satisfaction high
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
Keep an eye on multiple clients
LiveAgent is often used by agency businesses that manage their clients with built-in departments and they love to use the solution for the clients as well. Implementing multi-channel solution helps clients reducing spread around the internet, making it eyes to stay on the top of all the requests & past conversation with their customers and prospects.
Save time doing repetitive tasks
No more manual work and separated communication channels that makes it hard to stay on the top of the requests and daily administrative tasks. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.
Increase your availability
Imagine offering higher availability with less time spent. It’s all possible now with the implementation of LiveAgent into your clients processes. Optimize the workflow by harnessing the power of universal inbox, combining several communication channels and deploying advanced automations. The true multi-channel help desk software will give you in average 15 more hours per week, which you can utilize to focus on new clients and their needs.
The most affordable help desk solution
LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Save more with LiveAgent
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
The top 15 help desk software for small business owners
The TEXT discusses the importance of effective communication in marketing strategies to reach and engage with target audiences. It emphasizes the use of clear, concise, and compelling messaging to convey the brand's message and connect with consumers on a deeper level. Additionally, it highlights the significance of understanding the needs and preferences of the target market to tailor marketing efforts accordingly. Overall, the TEXT emphasizes the critical role of communication in successful marketing campaigns.
One help desk solution for different industries
LiveAgent is a versatile customer service software that offers comprehensive support across various industries. It provides omnichannel communication, real-time interactions, and valuable integrations for businesses. Trusted by companies like NASCAR and Forbes, it enhances customer support and user communications. With no setup fee and 24/7 customer service, LiveAgent helps businesses improve customer experience and reduce ticket volume. It also offers a free trial and is a powerful alternative to Freshcaller.
The right fit for every business
LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.
Leverage FAQ software to optimize your customer self-service experience
Create differentiated content for customers and agents by using LiveAgent's knowledge base tools. Set up multiple knowledge bases and FAQs, enable a search widget with smart suggestions, and enhance agent productivity. FAQs are a powerful tool for customer support strategy, reducing repetitive questions, increasing customer satisfaction, and improving agent efficiency. LiveAgent offers various pricing plans to suit different business needs.
Need a free live chat software?
LiveAgent is a free live chat software that allows businesses to connect with their customers within seconds. The software routes new incoming chats to the right team members and adapts chat availability with agent logins and logouts. LiveAgent saves time and erases customer service setbacks. According to Statista, 12% of Americans rate slow response times as their top frustration with customer service. Dimensional Research found that 72% of consumers view having to explain their problem to multiple people as poor customer service, while Microsoft reports that 72% of consumers expect agents to know their purchase history and previous engagements. LiveAgent is a highly-rated help desk software for SMBs offering a free live chat solution and unlimited ticket history.
Help desk software for solopreneurs
LiveAgent is comprehensive customer service software for retail industry, offering valuable content and integrations. It provides excellent support and value for money, with features like automated ticketing and real-time interactions. It also offers a free knowledge base software and video chat integration. Additionally, it allows for optimization of customer self-service experience and has transparent and affordable pricing. LiveAgent also offers mobile applications for on-the-go communication with customers.
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