Partly
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent receives high praise from users for its prompt support, effective communication with customers, and ability to improve customer service. It offers a cost-effective solution with a wide range of features and integration options. Users highly recommend LiveAgent for its reliability and effectiveness in improving customer support.
LiveAgent is a versatile customer service software that offers a range of features including ticketing system, multiple customer portals, knowledge base, search widgets, mobile help desk apps, cryptography and multiple data centres. Password validators, SSO and billing management are also available. Moreover, LiveAgent integrates with various other platforms such as Slack, WordPress, Drupal and SquareSpace. Other services include CTI, CRM, eCommerce and email marketing. Migration plugins are also available to import data from previous help desk systems.
Improve satisfaction with callback software
LiveAgent offers personalized, omnichannel customer experiences for improved relationships, satisfaction, and loyalty. Customers report increased conversion rates and improved customer service with the platform.
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