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Joomla! integration
If you want to add one of our chat buttons to your Joomla site, you can do it by inserting the button code to your Joomla footer. Simply follow these steps:
- Go to your LiveAgent dashboard
- Go to configuration. Click chat, and then chat buttons.
- Click edit on the button you want to use and copy the integration code
- Next head over to your Joomla template manager
- Click the template which is set as default for ‘site’
- Click ‘Edit main page template‘ and paste the button code to the HTML code displayed. Paste it above </body> tag:
- Click Save.
Now that your site is integrated, the LiveAgent button will show up according to its settings (left, right, bottom, offline, online):
What is Joomla?
Joomla is a free and open-source content management system (CMS) for publishing web content. It is the ideal software for small businesses, NGO’s, non-profits, government organizations, and large enterprises alike. Currently, Joomla hosts nearly 2 million active websites.
How can you use it?
LiveAgent’s Joomla integration enables you to place live chat buttons on your Joomla websites.
Frequently Asked Questions
What are the benefits of using Joomla?
highly customizable, variety of templates, useful extensions, SEO capabilities
How can you integrate LiveAgent with Joomla?
AWeber is an email marketing tool that allows users to directly market commercial messages to potential or current customers. It offers seamless integration with LiveAgent and is available via a native plugin or Zapier integration. Automated emails can increase customer retention, loyalty, sales, and revenue, but should be used sparingly in situations where customers require immediate human assistance. AWeber has more than 100,000 active customers and can be integrated with LiveAgent through a native plugin or Zapier integration. Users can keep track of customer interactions and email campaigns in their ticketing dashboard, manage subscribers within their helpdesk software, and subscribe or unsubscribe customers directly from LiveAgent.
LiveAgent Help offers a customer service software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. The platform includes a native live chat, virtual call center, and customer portal. LiveAgent Help can be contacted via email or phone support, and their website provides information on demos, pricing, features, integrations, and company information. The platform also includes useful features such as private notes and contacts to improve ticket hand-offs between agents from different departments and better customer service. Companies such as NASCAR and Forbes trust LiveAgent Help for managing customer support requests via different channels. They offer a free trial.
