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![12 key help desk metrics, KPIs, and how to calculate them]()
12 key help desk metrics, KPIs, and how to calculate them
Have you ever wondered how many inquiries your help desk receives per day? How long it takes for your team… Learn More
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![How can a real estate website from Zentap help your business]()
How can a real estate website from Zentap help your business
Trying to get your real estate business up and running? Have a look at what Zentap integration can bring to… Learn More
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![Learn how to improve your business with Salesflare integration for LiveAgent]()
Learn how to improve your business with Salesflare integration for LiveAgent
When regular task management fails, the problems keep shoving up while none of them get solved. Every department suffers as… Learn More
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![Efficient task management with LiveAgent’s ClickUp integration]()
Efficient task management with LiveAgent’s ClickUp integration
Managing tasks in various businesses and departments can become overwhelming if you’re not using the right solutions. Tasks snowball on… Learn More
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![Improve your customer satisfaction with Simplesat surveys]()
Improve your customer satisfaction with Simplesat surveys
Simplesat can help you create effective customer surveys and get more feedback. Read about our tips on how to use… Learn More
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![Help desk memes]()
Help desk memes
Help desk customer service agents deal with various customer inquiries, such as emails, calls, live chats, SoMe, and more. Answering… Learn More
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![Why canned messages are important & how to utilize them]()
Why canned messages are important & how to utilize them
Being a customer representative, you might be going through similar sorts of questions. What are your expertise?How much is the… Learn More
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![Improve your call center workflow with our callback feature]()
Improve your call center workflow with our callback feature
LiveAgent is debuting its automatic callback function. If you implement the feature, your customers will be able to request an… Learn More
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![How to use live events to enhance customer service]()
How to use live events to enhance customer service
Despite most of us spending our days glued to phones, tablets and PCs, many people are still curiously excited by… Learn More
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