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What are extensions?
Tools that help in the improving the functions of your help desk are called extensions, so called plugins in LiveAgent.
Frequently Asked Questions
What are extensions?
Extensions are small programs that support your helpdesk activities. They enable users to adjust the functionality and behavior of the program to the individual needs of the user. They are based on HTML, JavaScript and CSS. Extensions should only serve one narrowly defined purpose.
How to use extensions?
To use an extension, you must install and manage it properly. Sometimes you need certain permissions or data when adding them to a program. Extensions allow for additional actions that the program itself cannot provide.
Does LiveAgent offer extensions?
LiveAgent offers various extensions. Depending on what you need, you can buy individual elements for an additional fee. By adding them to the standard support software model, you can get more options and functionality for your customer support team and customers.
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Expert’s note
Expert’s noteExtensions are a game-changer in the customer support world. They offer flexibility, functionality and increased efficiency, allowing businesses to provide a superior level of service to their customers.
ExpressionEngine is an open source and flexible CMS that allows users to manage their websites without coding knowledge. It has features for developers, designers and content managers, including plugins and modules, search engines, and spam detection. LiveAgent's live chat widget can be integrated into ExpressionEngine for fast communication. Benefits of ExpressionEngine include the ability to manage multiple sites and add custom codes. LiveAgent's chat widget is the fastest on the market.
Chatting apps allow for real-time communication with customers through web chat rooms. They are simple, fast, and easy to use. LiveAgent offers a great live chat tool for businesses. Chat applications typically run on centralized networks and there are many free options available in the market. Chat tools are cost-effective for converting website visitors into customers and providing better customer service.
