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  1. Glossary
  2. Host mapping

Host mapping

Learn about the process of host mapping and how it can benefit your company by customizing URL addresses. Find out how to create a free account for LiveAgent and explore the communication channels available.

Host mapping

What is a host mapping?

Host mapping is a process of mapping your default domain URL to a URL of another domain. This way the URL can include your company’s name.

Your address is by default a LiveAgent subdomain. With host mapping it can be changed to a subdomain of your own domain. This modification has to be approved by your domain provider.

For example your default support page URL address may be support.companyname.ladesk.com. Host mapping allows you to make the URL support.companyname.com.

Learn more about Host mapping.

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Expert badgeExpert’s note

Host mapping allows you to map your default domain URL to another domain URL, giving your URL a personal touch with your company's name. It requires approval from the domain provider.

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