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What is an integration?
Integrate your site with other applications to expand your business. Choose from a wide range of apps, tools and plugins. Email marketing, billing management, CSM, CRM, project management, collaboration tools, migration tools. Everything you need to satisfy your customers.
See LiveAgent’s range of integrations, plugins and apps.
Frequently Asked Questions
What is integration?
Integration is the ability to connect different types of sites, applications, tools, and guidelines together. Thanks to integration, you can manage, for example, invoices, e-mail, social media marketing, CRM, cooperation and migration tools in one place. This allows for more efficient activities and improves the performance of digital solutions.
How does integration help?
Integration is extremely helpful especially in work that requires the use of many tools and plugins. Thanks to the integration, you do not have to switch between communication and management tools, you save time on relogging. In addition, the use of one interface helps to organize activities.
What are integrations in LiveAgent?
Integrations provided by LiveAgent allow you to connect many tools, such as: VoIP provider, business management tools, Google forms, order fulfillment tools, CRM, e-mail boxes, payment tools and planning tools. This enables the automation of tasks and also supports the efficiency of the customer service team.
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Expert’s note
Expert’s noteIntegration is key to seamless customer support. Tools and integrations help provide efficient and personalized customer service, leading to higher satisfaction and loyalty.
LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.
LiveAgent is a useful customer service software with over 180 features, affordable pricing, and a free trial. It offers various tools for managing content and integrating with popular CMS systems like WordPress and Drupal, as well as project management tools and a customer portal for building and customizing a knowledge base. LiveAgent also offers free and paid options for live chat software that can help in improving customer satisfaction and increasing conversions. The text mentions several other telecommunications and technology service providers that can be integrated with LiveAgent, providing users with a wide range of options. Overall, LiveAgent is a reliable and efficient choice for businesses looking to improve customer relationships and communication.
